Email Marketing – The Battlefield (Chapter 8)

Here is an excellent blog entry written by James Brennan of Zehnder Communications. Zehnder is a full service advertising agency that provided us with a number of ads for this textbook. Some of the agency’s clients featured in this book are JD Bank, Gulf Coast Seafood, and Visit South Walton.

The Inbox is a Battefield: Here’s How to Win

Discussion Questions:

  1. What three primary methods does Zehnder Communications suggest for analyzing email campaigns? Why are these three critical to measure?
  2. Why is your email box referred to as a battlefield in this blog? Would you agree or disagree with this premise? Why?
  3. Based on this article, identify some basic rules for creating good marketing emails. Discuss why each is important.

Buzz, Stealth, Viral, Guerrilla Marketing – What’s the Difference? (Chapter 10)

I received an email from a professor using our book to explain the differences between buzz marketing, stealth marketing, viral marketing, and guerrilla marketing. If your students are having difficulty, this reply may help.

The goal of buzz marketing (WofM) is to generate buzz or conversations about a brand. This can occur through a blog, emails, at a party, or numerous other ways. While the ideal is people talking about a brand because they really love it, buzz marketing by firms is through brand ambassadors. They are compensated in some way to generate buzz about the brand (blog, email, block party, etc). They are supposed to identify that they are being sponsored by the brand or compensated in some way. The goal of stealth marketing is the same, but ambassadors keep their identities secret and they hide the fact they are being paid or sponsored by a brand. The idea is that the recommendation is then more genuine, believable. Some consider it unethical, others do not.
Brands know wofm recommendations carry far more weight than advertising and marketing or anything a brand can do. The ultimate goal is for a video or some other digital activity to go viral; that is to be spread to hundreds of thousands or millions of people. People pass it on because they think it is neat, novel, unique, funny, etc. It is like a wildfire out of control. While brands strive to produce videos or interesting games that attract attention, it is rare they go viral. While a buzz marketing campaign or stealth marketing campaign could go viral, it is unlikely. To reach the high volume of people, viral requires a digital footprint.
Guerrilla marketing is using non-traditional and unconventional methods to attract attention. The goal is to generate buzz or excitement about the brand. It can be some unique feature, like a walking mummy on a street or a sign on a bridge. The goal is to attract attention then expose them to the brand. The hope is that the individuals will immediately get on their cell phones and tell others they have to come and see this. It is so unique, strange, and bizarre. Thus, buzz is generated. While digital may be the result, guerrilla marketing does not begin with digital.

Girls Like Sports Too (Chapter 13)

This is an interesting article with a newscast from Good Morning America about a girl that called out Dick’s Sporting Goods on the idea that the retailer’s catalog featured only males. Girls like sports too and deserve attention was the thrust of her letter. This could generate an interesting discussion on how companies should handle events like this, especially since her video went viral.

Discussion Questions:

  1. Do you think sports advertising tends to have a male bias? Why or why  not?
  2. After reading this article and watching the video, what are your thoughts?
  3. If you were marketing director for Dick’s Sporting Goods, how would you handle this situation?

Integrated Campaigns in Action (Chapter 7)

This integrated campaign was created by Newcomer Morris and Young advertising agency for St. Francis Medical Center. Key to the campaign’s success was developing an integrated campaign strategy and media plan. The campaign features a print component, outdoor, television, and a website. This campaign would be good to use with Chapter 7 to illustrate the use of traditional media.

St. Francis Medical Integrated Campaign

For additional integrated campaigns, access the authors’ website at clowbaack.net.

Viagra Ad (Chapter 14)

For the first time, Viagra uses a sexy female model in its advertising with a sexual appeal and more vivid language. If you feel comfortable with the topic, this could lead to an interesting discussion for Chapter 14.

Discussion Questions:

  1. What is your evaluation of this TV ad?
  2. Do you find it offensive? Why or why not?
  3. Viagra has targeted this TV ad towards females as well as males. Do you think this is a good strategy? Why or why not?

 

Whirlpool – Acts of Kindness (Chapter 6)

People liked to be thanked. They like to be appreciated. This New York Times article provides information about a new campaign by Whirlpool. Here is the TV ad and a microsite that was created by Whirlpool. You may want to start the discussion by talking about the idea that we hear much more criticisms than thanks.

Discussion Questions:

  1. After reading the article, what are your thoughts about the campaign?
  2. Did you like the TV ad? Why or why not?
  3. What type of appeal, message strategy and execution does Whirlpool use?
  4. Access the microsite that Whirlpool created. Why would Whirlpool create this site? Do you like the site? Why or why not?

Integrated Campaigns in Action (Chapter 4)

This integrated campaign was created by Emogen Marketing Group for Argent Financial. Key to the campaign’s success was developing an integrated campaign strategy and marketing plan. The campaign features a print component, billboards, and a new brochure. This campaign would be good to use with Chapter 4 to illustrate the planning process agencies use in developing integrated campaigns.

Argent Financial Integrated Campaign

For additional integrated campaigns, access the authors’ website at clowbaack.net.

Integrated Campaigns in Action (Chapter 10)

This integrated campaign is for a small laundry called The Soap Opera. The campaign was targeted towards local college students and utilized a a lifestyle marketing event on campus. Unique displays and posters were created along with ads in the campus newspaper. This is a great campaign to illustrate a low-budget, creative approach for a small business.

The Soap Opera Integrated Campaign

For additional integrated campaigns, access the authors’ website at clowbaack.net.

Messin’ with Sasquatch (Chapter 6)

Humor is one of the most popular appeals used by advertisers because it grabs viewers’ attention, makes them laugh, and aids in retention. A series of ads have been produced entitled “Messin’ with Sasquatch” promoting beef jerky. Before you watch the videos, can you name the brand?

This first video is a compilation of top 5 Messin’ with Sasquatch ads. The links below are to individuals ads.

Discussion Questions:

  1. Before you watched the videos, were you able to name the brand? Why or why not?
  2. Does the humor overpower the brand, is the brand name lost in the ad execution, or is the brand name effectively placed? Explain.
  3. What is your evaluation of this ad campaign? Is it effective? Why or why not?
  4. Instead of humor, what other appeal could the brand use? Justify your choice with an explanation of how it could be used.

Integrated Campaigns In Action (Chapter 12)

This integrated campaign is for Skyjacker  and was prepared by its in-house marketing department. The PowerPoint provides details of the campaign and shows the collateral pieces that were prepared, which include television,trade publications, trade shows, print and event marketing. This integrated campaign would work well with Chapter 12 to illustrate both trade and consumer promotions and how they must be integrated.

Skyjacker Integrated Campaign

For additional integrated campaigns, access the authors’ website at clowbaack.net.